Cookie Policy

This is the cookie policy of Arrk Limited (registered in England under number 03574335) and OneVoice Digital Limited (registered in England under number 10842253) each of whose registered office is at Ian King House, Snape Road, Macclesfield, SK10 2NZ) (“we”) .

Cookies are small files that are sent to your computer’s hard drive by the web server and they enable our websites to remember who you are. Information from cookies may include information relating to your use of our websites, information about your computer, such as IP address and browser type, and demographic data.

This cookie policy applies to the following website:

www.onevoicedigital.com

Why we use cookies

We use cookies on our websites in order to optimise functionality and also analyse user behaviour to improve our services.

You may block cookies by adjusting setting on your browser. Please note that if you restrict all cookies you may not be able to access all or parts of our site. Unless you have configured your browser to refuse cookies, our system will issue cookies as soon you visit our websites. You can however delete those cookies.

When you first visit any of our sites a pop-up header will be generated alerting you to our cookie policy. It will re-appear in the event that you change your cookie settings from time to time.

Types of cookies

Below you can find out about the cookies we use and why:

Type of Cookie	Name	Purpose
Session	PHPSESSID	This cookie is a session cookie and essential for a user to subscribe to the site. This cookie is deleted when you close your browser.
Performance	_ga _gat _gid	These cookies collect information about how a user browses our websites. These cookies don’t collect information that identifies a user. The data collected is aggregated and therefore anonymous. It is only used to improve how a website works. These cookies are used in conjunction with Google Web Analytics to enable us to improve user experience and navigation.
Cookie banner	euCookie	This cookie controls the appearance of the cookies information banner. It is set on arrival to the site by default. It expires after a set amount of time and is not set again unless a user changes their cookie settings.
Site analytics	_ga _gat _gid	This cookie is used to track analytical data for a single user. It expires after a set amount of time and is not set again unless a user changes their cookie settings.

Controlling cookies

The “Help” section on the menu bar of most internet browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

Should you have any concerns with our cookies policy please write to us at: dpc@arrkgroup.com or dpc@onevoicedigital.com.

You also can manage your cookies preferences using the following links for some of the most popular internet browsers:

Internet Explorer – https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome – https://support.google.com/chrome/answer/95647?hl=en-GB&co=GENIE.Platform=Desktop
Firefox- http://support.mozilla.org/en-US/kb/Blocking%20cookies

To find out more about cookies and about using your browser settings to control cookies please visit: www.allaboutcookies.org.