HERE WHEN YOU NEED US

We have a variety of support channels available to you depending on your need. Our focus is to ensure you get the very most from your UnionCloud engagement platform, we’re here when you need us.

YOUR FOUR MAIN CHANNELS

EXPLORE

THE

WIKI

Read our ‘how to’ guides on the core platform and all associated modules, as well as updates on the latest feature improvements and functionality

PARTICIPATE

ON THE

FORUM

Join the conversation with other UnionCloud users, share best practice, hints and tips and submit and discuss ideas around future development work

ACCESS OUR

KNOWLEDGE

BASE

Our Zendesk knowledge base contains product documentation, guides and more. Try searching for some of our webinars

RAISE A

SUPPORT

TICKET

If all else fails you can raise a support ticket, via Zendesk, to our support team

TRAINING OPTIONS

The team run a variety of training sessions throughout the year across a number of locations, as well as webinars.

Just some of the training session subjects include Essentials training for those new to the platform, Elections training for those looking to get the most out of the Elections module and Freshers’ Week training which is geared up for that all important start of the academic year.

SOMETHING MORE TAILORED?

We also offer bespoke training on getting the most from the UnionCloud platform, discuss your particular requirements by completing the form and a member of the team will be in touch.

INTERESTED?

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