🌅Happy New Year!
We’ve got quite a few important updates for you:
- New support mechanism
- Out of hours election support
- Would you like to be part of our voting incentive?
- Promote your election in TOTUM
- How To: Create A Volunteering Award
The UnionCloud Support Team
P.S. Think someone else should receive this email? Please send their email addresses to me
We’re moving to a new support and ticketing system
From today, if you would like to submit a support ticket, you will need to activate your account on help.unioncloud.org.
We’re are simplifying our support processes, a part of this means moving to a new system and a new URL. Don’t worry, you will still receive the same great support!
Out of hours election support
Out of hours emergency?
If you have an emergency with your election, and need to speak with someone, please call our emergency elections line at any time.
Reward students who vote in your upcoming elections
We’re offering students the chance to get a TOTUM card at the reduced price of £9.99 if they vote in your elections.
If you are interested in promoting this to your students, please let us know as soon as possible.
Promote your election in TOTUM
Get an advert added to TOTUM during your election to drive engagement.
Students at your institution can then easily click through to vote without having to log in.
To register, please fill in this form with your advert title, description and image.
How To: Create a volunteering award
You can give automatic awards to volunteers when they hit specific criteria.
You set the criteria, and the student will receive an email with the logo, title and description automatically.